FixTailor Logo
  • Home
  • Services
  • About
  • Contact

Terms and Conditions

Last Updated: November 29, 2025

1. Agreement to Terms

By accessing and using the FixTailor Repair Atelier website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Services

FixTailor Repair Atelier provides professional clothing and shoe repair services, including but not limited to:

  • Clothing alterations and tailoring
  • Garment repair and restoration
  • Shoe and boot repair
  • Leather restoration
  • Custom fitting and modifications

3. Service Quotes and Pricing

3.1 All quotes provided are estimates based on the information provided by the customer.

3.2 Final pricing may vary if additional work is required once the item is inspected.

3.3 We will contact you for approval before proceeding with any work that exceeds the original quote.

3.4 All prices are subject to change without notice.

4. Customer Responsibilities

4.1 Customers must provide accurate information about the items requiring repair.

4.2 Items must be clean and free from contamination when submitted.

4.3 Customers are responsible for removing all personal items from pockets and compartments.

4.4 Customers must inform us of any special fabric care requirements or previous repairs.

5. Liability and Warranties

5.1 We take great care with all items, but we cannot be held responsible for:

  • Pre-existing damage or wear not disclosed by the customer
  • Fabric shrinkage or color bleeding inherent to the material
  • Damage to delicate or aged fabrics
  • Hidden defects in materials

5.2 Our liability is limited to the repair cost or the value of the item, whichever is less.

5.3 We guarantee our workmanship for 30 days from the date of service completion.

6. Item Collection and Storage

6.1 Items must be collected within 30 days of service completion.

6.2 Uncollected items after 60 days may be donated or disposed of.

6.3 Storage fees may apply for items not collected within the specified timeframe.

7. Cancellations and Refunds

7.1 Cancellations must be made before work begins on your item.

7.2 Once work has commenced, cancellations may incur a fee.

7.3 Refunds are provided at our discretion and only if the work does not meet agreed specifications.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of FixTailor Repair Atelier and is protected by copyright laws.

9. Privacy

Your use of our services is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

10. Dispute Resolution

10.1 Any disputes arising from these terms or our services shall be resolved through good-faith negotiation.

10.2 If negotiation fails, disputes will be subject to the jurisdiction of the courts in Київ, Ukraine.

11. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, strikes, or government actions.

12. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of any changes.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

For questions regarding these Terms and Conditions, please contact us:

Email: [email protected]
Address: вул. Січових Стрільців 42, Київ

FixTailor Repair Atelier

Professional clothing and shoe repair services with expert craftsmanship.

Quick Links

  • Home
  • Services
  • About Us
  • Contact

Legal

  • Privacy Policy
  • Terms & Conditions
  • Cookie Policy

Contact Info

Email: [email protected]

Address: вул. Січових Стрільців 42, Київ

© 2025 FixTailor Repair Atelier. All rights reserved.

We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies. Learn more