Privacy Policy

Last Updated: November 29, 2025

1. Introduction

FixTailor Repair Atelier ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our contact form
  • Request a quote or service
  • Subscribe to our newsletter or communications
  • Interact with our website

This information may include:

  • Name
  • Email address
  • Phone number
  • Service details and preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your service requests
  • Communicate with you about our services
  • Send you quotes and service updates
  • Improve our website and services
  • Respond to your inquiries and provide customer support
  • Send promotional communications (with your consent)
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • With your explicit consent

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent at any time

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]
Address: вул. Січових Стрільців 42, Київ